FAQ

Frequently Asked Questions about Opera Relais and Your Stay in Verona

Opera Relais De Charme

In this section, you will find answers to the most frequently asked questions about Opera Relais, its location, the available apartments, and the services offered during your stay.

Opera Relais is a charming property located in the heart of Verona, just a few steps from the Arena, Piazza delle Erbe, and Juliet’s Balcony. It offers studios, one-bedroom, and two-bedroom apartments, all carefully furnished and equipped with a kitchenette, together with services typically provided by a hotel.

Opera Relais and the Apartments

Opera Relais de Charme is an aparthotel in Verona’s historic centre, combining the independence of a private apartment with the services and comforts of a hotel. The property features 16 design apartments, each inspired by one of the world’s most famous operas.

Yes. At Opera Relais de Charme, we combine the independence of a private apartment with the comforts of a hotel. The room rate includes complimentary daily housekeeping and apartment tidying. Bed linen and towels are changed in accordance with the property’s standard procedures.

Yes. The apartments at Opera Relais de Charme feature a modern, fully equipped kitchenette with crockery, a hob, refrigerator, microwave, kettle, and coffee machine.
This solution is ideal for guests seeking greater independence during their stay, for families, and for those spending several days in the centre of Verona.

Yes. Opera Relais de Charme offers apartments of various sizes, making them suitable for families as well. The independent spaces and the kitchenette provide greater freedom and convenience throughout the stay, including for guests travelling with children.

Yes. Opera Relais de Charme is a pet-friendly property and welcomes dogs in the apartments.
You must notify us of your pet’s presence at the time of booking, as there may be restrictions on the number or size of pets, and a surcharge may apply. The front desk will provide you with all the latest information before your arrival.

Location and Accommodations

Opera Relais de Charme is located at Via Valerio Catullo 1, in the heart of Verona’s historic center. The property is just a short walk from the Verona Arena, Via Mazzini, Piazza delle Erbe, and Juliet’s House.
This location allows guests to visit the main attractions, monuments, shops, and restaurants in the historic center on foot.

Opera Relais de Charme is located just 150 meters from the Verona Arena, about a two-minute walk away.
Its proximity to the Arena makes the hotel particularly convenient for those who wish to attend opera performances, concerts, and other events held at the amphitheater.

Yes. Opera Relais de Charme is an ideal choice for those who wish to attend performances at the Verona Arena Opera Festival.
The property is located just 150 meters from the Arena and features 16 designer apartments inspired by the most famous operas, offering guests a stay deeply immersed in the city’s musical atmosphere and tradition.

Yes. Thanks to its location in the historic center, Verona’s main attractions are within easy walking distance.
Opera Relais de Charme is therefore an ideal choice for those who want to stay near the Arena and explore the city center without having to use a car or public transportation.

Reception, Check-In, and Guest Services

Yes. Opera Relais de Charme has a reception desk with dedicated staff on site during business hours.
The staff is available to assist guests with check-in, luggage storage, handling requests, and providing personalized recommendations on restaurants, reservations, attractions, and itineraries for exploring Verona.

Check-in is available starting at 3:30 p.m., while check-out must be completed by 10:30 a.m.
Times may vary depending on special requests or specific booking conditions. We therefore recommend that you always check the details provided in your reservation confirmation.
If you arrive early or wish to continue exploring Verona after check-out, you can request luggage storage.

Yes. Opera Relais de Charme offers guests a luggage storage service.
This service can be requested both before check-in and after check-out, allowing you to visit downtown Verona without having to carry your suitcases and luggage with you. For details and availability, please contact the front desk.

Yes. The front desk staff is available to recommend restaurants, bars, attractions, itineraries, and activities to enjoy during your stay.
The staff can also assist guests with making reservations and arranging services, helping them explore Verona and the surrounding area.

Yes. The front desk staff is available to recommend restaurants, bars, attractions, itineraries, and activities to enjoy during your stay.
The staff can also assist guests with making reservations and arranging services, helping them explore Verona and the surrounding area.

Atmosphere and Romantic-Friendly Rooms

Absolutely. Every apartment at the Opera Relais de Charme is a unique work of art, featuring designer furniture, ultra-modern interiors, and an intimate, sophisticated atmosphere in the heart of Verona. The apart-hotel concept guarantees the maximum privacy of a private home combined with the comforts of 4-star service.

We recommend our brightest and most exclusive studios and apartments, inspired by the great love stories of opera—perfect for creating unforgettable memories.

Yes, breakfast is designed to help you relax completely. You’ll find sweet treats, including croissants and fruit juices, right in your room, so you can wake up at your own pace without any rush.

Yes, we create personalized themed packages to celebrate your love. You can request a romantic room setup upon arrival, bottles of selected sparkling wine or champagne, a bouquet of fresh flowers, and artisanal chocolates.

Of course. If you contact our front desk in advance at info@operarelais.it or by phone at +39 045 5706614, our staff will help you plan every detail for the perfect surprise.

Parking and Additional Services

Opera Relais de Charme is located in Verona’s historic center, within the restricted traffic zone, and offers guests a convenient valet parking service by reservation.
Before your arrival, the staff will provide all the necessary directions for reaching the property by car and properly accessing the restricted traffic zone. Upon arrival, a staff member will take your car and park it in a covered garage, then return it to you upon departure.
The service is subject to availability and the terms and conditions provided at the time of booking.

Yes. Although it is located within the restricted traffic zone (ZTL) of Verona’s historic center, you can reach Opera Relais de Charme by car by following the directions provided by the hotel prior to your arrival.
To avoid unauthorized entry into the restricted traffic zone (ZTL), it is important to provide your vehicle information in advance and check with the front desk regarding the procedures for your stay.

Yes. Opera Relais de Charme offers a laundry and ironing service upon request.
Guests can drop off their clothes at the front desk and receive all the information regarding procedures, turnaround times, and service costs.

Yes. Upon request and with advance reservation, you can have breakfast delivered directly to your apartment.
To find out about the available options, times, costs, and any dietary needs we can accommodate, we recommend contacting the front desk.

Yes. The apartments are equipped with a kitchen, Wi-Fi, air conditioning, and daily housekeeping. Additional services, such as laundry and ironing, are also available upon request. These features make Opera Relais de Charme an ideal choice for those who wish to spend several days in the center of Verona while enjoying the independence of an apartment.